Frequently Asked Questions (FAQs)

List common medical scrub FAQ.

1. What is your minimum order quantity (MOQ) for bulk scrubs?

Our standard MOQ for bulk scrub orders ranges from 30 to 50 sets, depending on the style and customization requirements.

2. Do you offer smaller test or sample orders?

Yes. We provide sample and small test orders so you can check fabric quality, stitching, fit, and customization before placing a full bulk order.

3. What fabrics do you use for commercial-wash scrubs?

We manufacture scrubs using:

• Poly–cotton blends

• Viscose blends

• 4-way stretch Lycra/Spandex blends

• VAT-dyed industrial-grade fabric (high colorfastness)

These fabrics are chosen for durability, comfort, and suitability for heavy wash cycles.

4. How durable are your scrubs under industrial laundering?

Our scrubs are engineered for high-frequency commercial washing.
VAT-dyed fabrics prevent color fading, and reinforced stitching ensures the garment retains its shape even after repeated industrial laundering.

9. What are your return or defect policies?

Defective items are handled with priority.
We offer:

• Replacement or rework for manufacturing defects

• Case-by-case solutions for custom orders

Because uniforms are customized, returns for non-defective items are limited.

10. Do you offer reorder programs or inventory stocking?

Yes. We support easy reorders for recurring clients.
Long-term inventory or stocking programs can be arranged for hospitals, clinics, and distributors.

11. What shipping methods do you use for U.S. orders?

We ship through reliable international carriers using:

• Air freight (fastest)

• Sea freight (economical for large orders)

• Express courier options for smaller shipments

5. Do you provide private-label or custom-branded scrubs?

Yes. We offer full private-label manufacturing, including:

• Custom designs

• Embroidery & logos

• Inside neck labels

• Custom colors & trims

• Personalized packaging

6. What is your lead time for bulk medical uniform production?

Lead time typically depends on order size and customization.
On average:

• Sampling: 3–7 days

• Bulk production: 2–4 weeks

• Shipping: 7–14 days (varies by destination)

7. How do you manage quality control for bulk orders?

We follow a multi-step QC process that includes:

• Fabric inspection

• Cutting & stitching accuracy checks

• Measurements verification

• Final product inspection before packing

Every batch is checked thoroughly to ensure consistency.

8. Are there sustainability or eco-friendly fabric options?

Currently, our primary focus is on durable, long-lasting industrial fabrics.
Eco-friendly options can be arranged on request depending on material availability.

12. What payment terms do you offer for wholesale orders?

We accept:

• Bank transfer

• PayPal

• Western Union / MoneyGram

Payment terms for larger institutional clients can be discussed at the time of quotation.

13. How do I request a sample or custom design?

You can request a sample or custom design by contacting us directly with your:

• Design reference

• Fabric preference

• Color choice

• Size breakdown

• Quantity

Our team will prepare a sample or digital mockup before production.